Jackson County, Ore. — Jackson County has officially transitioned to its own Everbridge account this week, rebranding its notification system as Jackson Alerts. This move comes after years of sharing a system with neighboring Josephine County, a practice that began in 2015.
In a statement released Monday, the county explained that the switch would provide greater security and more control over the alerting options, features, and alert senders within the system. The decision to separate the two systems was prompted by a shift in Josephine County’s management structure, as the county combined its IT director and emergency manager positions in 2023.
Residents of Jackson County who were previously registered with the Citizen Alert system have already had their information transferred to the new Jackson Alerts system. Those individuals will receive an email from “Jackson Alerts” with instructions on how to log in to the new platform.
Jackson Alerts offers users the ability to register up to five physical locations to receive emergency notifications. One of the notable features of the new system is the addition of “Smart Weather,” which allows users to receive National Weather Service alerts directly on their mobile devices.
For residents who live in one county but work in another, such as Jackson and Josephine counties, it will be necessary to maintain separate accounts for each jurisdiction.
Individuals interested in signing up for Jackson Alerts can do so through the registration link provided by the county.
The transition to Jackson Alerts marks a significant upgrade in the county’s ability to manage emergency communications more effectively, with improved security and a more personalized experience for local residents.